Help Center
Comprehensive guide to using SecureSling's secure file sharing service
Quick Navigation
Getting Started
Welcome to SecureSling!
SecureSling is a secure file sharing service that uses end-to-end encryption to protect your files. Here's what you need to know:
Upload Files
Encrypt and upload files with optional password protection
Download Files
Download files using secure links and decryption keys
Important: All encryption and decryption happens in your browser. The server never sees your unencrypted files.
Upload Guide
Step-by-Step Upload Process
1
Select File
Drag and drop or click to select your file
2
Set Options
Configure security settings (optional)
3
Upload & Share
Upload and copy the secure link
Advanced Options Explained
| Option | Description | Recommendation |
|---|---|---|
| Password | Encrypts file with AES-256 encryption | Always use for sensitive files |
| One-time Download | File can only be downloaded once | Use for maximum security |
| Expiration Date | Automatic file deletion after date | Set reasonable timeframe |
| Max Downloads | Limit number of downloads | Use for controlled sharing |
Download Guide
Downloading Files
To download a file shared with you:
- Click on the secure download link provided by the sender
- If the file was encrypted, enter the password (ask the sender if you don't have it)
- Click "Download File" to decrypt and download
- For one-time downloads, the file will be deleted after your download
Note: If you lose the password, the file cannot be recovered. Always keep passwords secure.
Security & Privacy
How SecureSling Protects Your Files
End-to-End Encryption
- AES-GCM 256-bit encryption
- Encryption happens in your browser
- Server only stores encrypted files
Privacy Features
- No file content access by server
- One-time download option
- Automatic file expiration
Security Best Practices
- Use strong, unique passwords for each file
- Enable one-time download for sensitive files
- Set reasonable expiration dates
- Share download links securely (e.g., encrypted messaging)
- Verify the recipient's identity before sharing sensitive files
Troubleshooting
Common Issues and Solutions
- Check file size limits
- Verify internet connection
- Try a different browser
- Verify the download link is correct
- Check if file has expired
- Confirm download limit hasn't been reached
- Ensure correct password is entered
- Check for caps lock
- Contact the file sender for verification
Frequently Asked Questions
Yes! Files are encrypted with AES-256 encryption before leaving your browser. The server never sees unencrypted file content.
The maximum file size is displayed on the upload page and is typically several gigabytes, depending on server configuration.
No. Passwords are not stored on the server. If you lose the password, the encrypted file cannot be recovered.
Need More Help?
Visit our GitHub repository for issues and feature requests.
Open Issues